Cathay Pacific is looking for Cabin Crew Service Excellence Manager to be based in Hong Kong.
Required skills
- At least 10 years relevant work experience in airline or hospitality industry
- Knowledge of HR functions and regulatory environment are an advantage
- Excellent people management skills. Previous experience in Training and People development is a clear advantage
- Strong service and customer oriented mind-set
- Proven experience in driving high performance standards and engagement. Knowledge on performance development best practices
- Sound knowledge of policies and procedures, cabin crew operational environment and standards, including safety and service
- Good analytical and reporting skills
- Previous project management experience
- University degree holder
- Computer literacy e.g. Excel, PowerPoint, MS Word
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